PLEASE NOTE: *All purchases are non-refundable. Should you purchase a class and are unable to attend, you may cancel your reservation at which point the funds used for that class will be refunded to your CORR account to use for another class in the future or a future purchase of any kind.*

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New Client First Class credits have an expiration of 30 days. Class packs of 10 or 20 have an expiration of 6 months. Should credits not be used prior to their expiration, an extension will not be given.  

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​Membership Policies: 

All memberships comes with a 3-month commitment. Your account will automatically renew every month with the credit card that is required to be kept on file in your account. You will be billed on the same date each month. All membership renewal fees are non-refundable.

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For limited memberships (4x per month or 8x per month) you will receive your class credits on your billing date each month. If you do not use your credits within the billing cycle, they DO NOT roll over to the next month, and you will lose them.

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Your membership cannot be cancelled or frozen until after the initial 3-month term has passed. After the initial 3-month term, your membership will continue to be billed on a month-to-month basis.

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Should you wish to cancel your membership, there Is a 30-day notice of cancelation policy. You may notify the studio of your desire to cancel in person, over the phone, via our website or via email. Due to the required 30-day notice, if your billing date falls within the next 30 days following the studios receipt of your desire to cancel, you will be billed again for a final time on your next billing date, and your membership will remain active through that billing cycle.

 

Only after the initial 3 months, your membership may be frozen for a minimum of 1 month and up to 3 months at a time. Freezing cannot be done in the middle of your billing cycle, it must coincide with your billing date and may only be done twice per year. To freeze your account, a freeze form must be submitted a minimum of 24 hours prior to your next billing date.

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General Studio Polices:​

The cancellation of a class must be done 6 hours prior to the class start time. Late cancellations within the 6-hour period will be subject to a $15 +tax late cancelation fee regardless of circumstance and these fees are non-refundable.

 

If you were to no-show for a booked class, you will be subject to a $20 +tax non-refundable no-show fee.

 

Late Fee Policy: If your membership fee or any late fees or no-show fees are more than 5 days late past their initial date of failure, a $30 +tax late fee will be applied. You will also be cancelled out of any future bookings you have in your account.

 

A valid credit card is required to be kept on file at all times for all clients. By maintaining an account with CORR Pilates + Cycle Studio, you authorize CORR to charge your card on file for any applicable fees, including but not limited to late cancellation fees, no-show fees, and any outstanding balances. It is the client’s responsibility to ensure that the credit card on file remains current and valid.

 

We allow a 7-minute grace period to be late for a class. After the 7 minutes has passed you will be marked as a no-show, charged the no-show fee, and will not be allowed to join the class. You understand that this is for your safety as you will have missed the warmup while also avoiding interruptions to the class in session.

 

If you add yourself to the waitlist for a class, you understand that you are committed to coming to that class should you get in. Waitlist notifications are sent via email and text message. You will be given a minimum of 2 hours’ notice prior to the class start time if you have made it into the class from the waitlist. You can be added to class at any time before the 2-hour window (even in the middle of the night). Once added to the class, the standard late cancelation or no-show fees policies apply. If any point you decided you would no longer like to attend a class you are waitlisted for, you must remove yourself from the waitlist.  

 

For safety and sanitary reasons, athletic grip socks are required to attend a Pilates class. Slippers or hospital grade socks will not be allowed.

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For Cycle classes, please bring tennis shoes or spin shoes with an SPD clip. We do not provide shoes.