Question 1

I’ve never done Pilates or cycling before- can I still take a class?

Accepted Answer

Absolutely. Our classes are designed to be challenging yet accessible for all fitness levels. Our instructors will guide you through the workout, offering modifications and progressions so you can move at your own pace while still getting the most out of your class.

While our group classes are beginner-friendly, we also offer Private Training Lessons for personalized attention. Contact the front desk team to learn more.

Question 2

The CORR Method- What makes CORR different?

Accepted Answer

We aren’t just a gym. We're a community! You’ll feel the positive energy that greets you when you walk in the front door and you'll leave with new found strength and confidence.

Our Reformer Pilates classes are a contemporary approach to Joseph Pilates' original method. We focus on creating long and lean muscle tone with slow and controlled movement. The energy is high but the movements precise.

Our cycle classes have dim lights but high energy!  We ride to the rhythm, feel the beat and use inspiring playlists curated by our instructors. Get ready to feel endorphins like never before!

Question 3

What should I expect from class?

Accepted Answer

Our classes are designed to be efficient, effective, and energizing. Most classes are 50 minutes, giving you a full-body workout that targets strength, endurance, and mobility. We also offer our 30-minute Rapid Ride for a quick, high-intensity cardio session, perfect when you’re short on time.

Looking for the best of both worlds? Try our 50/50 class, where you’ll split your time between dynamic Reformer Pilates and beat-driven cycling for the ultimate strength and cardio combo.

No matter the class, expect expert instruction, great music, and a workout that leaves you feeling strong and accomplished.

Question 4

All the classes are waitlisted. How do I get in?

Accepted Answer

Don’t worry- the waitlist really works, and the system is constantly moving people into classes every day. We highly encourage you to join the waitlist because spots open up frequently. The waitlist automatically pulls people into class as spots become available, up until two hours before the class starts.

You’ll receive a notification via text message and email. Since cancellations can happen at any time, even overnight, it’s possible to be added to a class while you’re asleep. If you’re on the waitlist before bed, either plan to attend class in the morning just in case you get in, or remove yourself from the waitlist.

Staying on the waitlist gives you the best chance to secure a spot, even when classes look full!

Question 5

How do I book my first class?

Accepted Answer

You can book any class directly through the CORR app or on our website. Simply create an account, choose your class, and you’re set! This is also how you can manage all of your bookings.

Question 6

How do I reschedule my class?

Accepted Answer

Late cancel and no show fees do not apply for First Class reservations. To cancel or reschedule, simply log into the account you used to book the class, go to Your Reservations, and cancel your booking. You can then use your First Class credit to rebook at another time.

Please note: Our team can only assist with reservation cancellations during business hours. If you need to cancel outside of those hours, it must be done through your online account.

Question 7

What time should I arrive to class?

Accepted Answer

If it’s your first class at CORR, you must arrive on time- late entry is not allowed. We recommend arriving at least 10 minutes before class starts to check in, meet your instructor, and get familiar with the equipment. This ensures you feel comfortable and ready to move! For returning clients, please allow enough time to check in and set up before class begins.

Question 8

What should I wear and bring to class?

Accepted Answer

For Pilates, wear comfortable, form-fitting activewear that allows you to move freely. Grip socks are required for all Pilates classes to ensure stability and hygiene.

For Cycle, moisture-wicking clothes and supportive bottoms work best. You can wear regular athletic shoes or SPD cleats- please note that we do not offer shoe rentals at this time.

For both classes, bring a water bottle to stay hydrated. We’ve got all the equipment covered, but grip socks and bottled water are available for purchase if you forget yours.

We ask that all other personal items, including cell phones remain stored away in lockers during class.

Question 9

How do I check in to class?

Accepted Answer

When you book your class, you’ll use our Pick-a-Spot feature, so you’ll already know your assigned bike or Reformer number before arriving.

If it’s your first class at CORR, you must check in at the Front Desk before heading to your spot. This allows us to welcome you, answer any questions, and ensure you’re set up for success.

For returning clients, simply check in at the Front Desk or via the CORR app, then head straight to your assigned spot- bikes and Reformers are clearly numbered to match your reservation. If you need help, our team is always available!

Question 10

How old do I need to be to take class?

Accepted Answer

You must be 16 or older to take class at CORR. If you’re under 18, a parent or guardian must complete a minor waiver form before you’ll be allowed to participate- no exceptions.

CORR is all about creating the right experience for everyone. We reserve the right to refuse service if we feel that our classes, instruction, or environment aren’t the right fit.

Question 11

Is there a membership commitment?

Accepted Answer

All memberships including the Ultimate Unlimited, Unlimited, Cycle, Ultimate Cycle, 8x, and 4x come with a three-month minimum commitment. No changes (freezes, downgrades, or cancellations) can be made until the initial three months have been completed.

Question 12

What happens after the three month commitment?

Accepted Answer

Once your initial three months are complete, your membership will continue to automatically renew on a month-to-month basis. After that point, you are free to freeze or cancel your membership at any time following the appropriate procedures. Should you wish to cancel your auto-renewing membership, you must give 30 days notice to the front desk team.

Question 13

Will my membership bill every month automatically?

Accepted Answer

Yes, all memberships are auto-renewing and will bill automatically each month. All memberships come with a 3-month commitment, during which no changes, freezes, or cancellations can be made.

After the initial 3-month term, your membership will continue to renew on a month-to-month basis and can be frozen or canceled with proper notice. If you wish to cancel after the commitment period, you must provide 30-days notice to the front desk staff.

To cancel your membership you must submit a cancellation via the website form, in person, or by phone.

Memberships purchased online activate immediately. If you’d like to set a future start date or upgrade/downgrade your membership after your commitment period, please contact your studio directly.

Question 14

How do the 4x and 8x memberships work?

Accepted Answer

Your 4x or 8x membership is an auto-renewing monthly membership that bills on the same date each month. If your billing date is the 15th, your account will be charged at 12:00 AM on the 15th, and your 4 or 8 classes will be added to your account. These credits are valid from the 15th of the current month through the 14th of the next month. (Your billing date is determined by the date in which you first purchase your membership).

All classes must be used before your next billing cycle- unused classes do not roll over. If you’d like to take additional classes beyond your monthly credits, you may purchase single classes at any time from the online store.

All new memberships, including 4x and 8x, come with a 3-month minimum commitment. No changes, freezes, or cancellations can be made during this period. After the initial 3 months, your membership will continue to renew on a month-to-month basis and can be modified with proper notice.

Memberships purchased online activate immediately. If you’d like to set a future start date, or need to upgrade or downgrade your membership after your commitment period, please contact your studio directly. Please note that purchasing a new membership through the online store will begin a new membership contract.

Question 15

How do I update my card on file?

Accepted Answer

We require valid billing information to maintain your membership. To update your payment method, log into your profile via our website or app, navigate to Payment Methods, and enter your new card details. If you're adding a new card, be sure to delete any old cards to prevent future charges to an outdated payment method.

You can also contact your studio during business hours, and our Front Desk Team will be happy to assist you with updating your billing information.

Question 16

How do I upgrade/downgrade my membership?

Accepted Answer

After the initial 3-month term, your membership will continue to bill on a month-to-month basis. With proper notice, you can upgrade/downgrade your membership after your initial 3 month term to take affect on your next billing date. Upgrades and downgrades must coincide with the billing date and cannot happen in the middle of your billing cycle.  Please contact the front desk via phone, email or in person to make these changes at least 24 hours prior to your next billing date.

Please DO NOT purchase a new membership as an upgrade/downgrade yourself via the CORR app or website. This must be processed by our front desk staff. If not done correctly,  your pervious membership will remain in your account and will result in two active memberships and billings.

Please note that due to system limitations, if you have reservations pending in your account past your next billing date, when your membership is changed to reflect your upgrade/downgrade request, those future reservations will be cancelled and will need to be rebooked.

Question 17

Can I freeze my membership?

Accepted Answer

Yes! After completing the initial 3-month commitment, auto-renewing memberships can be frozen for a minimum of 1 month and a maximum of 3 months, up to twice per year.

To request a freeze, you must submit a freeze form either in-studio or request one via email. The form must be completed and received at least 24 hours before your next billing date.

Freezes must align with your billing cycle- for example, if your billing date is the 21st, your membership will be frozen from the 21st of one month to the 21st of the next. During a freeze, you will not be able to book classes, and any reservations during the frozen period will be automatically cancelled once the freeze is processed.

If you choose to cancel your membership following a freeze, you are still required to bill one final time before cancellation can be processed. Cancellations cannot be completed during or immediately after a freeze.

Question 18

How do I cancel my membership?

Accepted Answer

If you’ve completed your three-month commitment:
 • You may cancel your membership after providing 30 days notice to the front desk team.
 • If you are still within the initial three months, cancellation can be processed but will take effect after your third payment.

How to cancel:
 • Speak to the front desk in person
 • Call the studio
 • Or fill out the form on our website under the Members tab.

Due to the required 30-day notice, if your billing date falls within the next 30 days following the studios receipt of your desire to cancel, you will be billed again for a final time on your next billing date and your membership will remain active through that billing cycle.

Question 19

What happens once I submit a cancellation request?

Accepted Answer

If you cancel  in-studio or via the website, a front desk team member will contact you within 24 hours to confirm your final billing date, review your reservations, and ensure you understand your membership terms. After verbal confirmation, your cancellation will be processed, and a confirmation email will be sent.

Question 20

Can I transfer or refund a membership?

Accepted Answer

All memberships and packages are non-refundable and non-transferable.

Question 21

What happens if my payment fails?

Accepted Answer

If your payment is declined, our system will automatically attempt to rebill. If payment is not updated within 5 days of the billing date, a $30 late fee will be applied to your account, and your membership will be suspended until billing is resolved. All past due payments must be up to date before taking class.

To avoid disruptions, make sure your payment method is up to date in your account settings or contact the studio for assistance.

Question 22

What is the late cancel policy?

Accepted Answer

We have a strict cancellation and no-show policy to keep things fair for everyone. The cancellation window is 6 hours before class starts for all credit types.
 • Late cancellations (within 6 hours) will incur a $15 fee.
 • No-shows will be charged a $20 fee.
 • Fees are non-refundable.

The waitlist automatically adds clients into class up until 2 hours before class starts. If you're pulled in from the waitlist within the 6-hour window, the same cancellation and no-show fees apply- so be sure to remove yourself from the waitlist before then if you no longer plan to attend.

Question 23

Can I use my membership at all locations?

Accepted Answer

Only our Ultimate Unlimited, Ultimate Cycle, and Prepaid Unlimited memberships provide access to CORR East, CORR West and CORR Rio. If you have a location-specific membership but want to visit both studios, you can either upgrade your membership or purchase a drop-in class.

Question 24

Do class packs or single classes expire?

Accepted Answer

Yes, all class packs and single classes have expiration dates.
 • Class packs expire 6 months from the date of purchase- unused classes do not roll over.
 • Single classes expire 30 days from the date of purchase and must be used within that timeframe.

Be sure to book your classes before they expire, as all sales are final and extensions are not offered.

Question 25

What is Balanced Body® Instructor Training?

Accepted Answer

Balanced Body® is a globally recognized leader in Pilates education, offering comprehensive instructor training in Mat, Reformer, and other Pilates apparatus. Our training center at CORR provides in-depth courses designed to equip instructors with the knowledge, technique, and confidence to teach effectively.

Question 26

Who leads the training sessions at CORR?

Accepted Answer

All training sessions are led by CORR owner, Carín, New Mexico's ONLY Balanced Body® Master Instructor. With years of experience in Pilates, movement education, and instructor training, Carín creates a supportive and hands-on learning environment for students to refine their skills and deepen their understanding of the method.

Question 27

What courses are offered at CORR?

Accepted Answer

The Balanced Body® training program at CORR includes:
 • Movement Principles
 • Mat 1, 2, and 3
 • Reformer 1, 2, and 3
 • Apparatus 1, 2 and 3

In addition, an anatomy course is required. This can be taken through Balanced Body® or another accredited program. If you have previously completed an anatomy course, you may submit proof of completion and a passing grade for approval.

Question 28

How do I become a fully certified Balanced Body® Instructor?

Accepted Answer

To become a Mat and Reformer certified instructor, you must complete the following:

• All in-studio courses (Movement Principles, Mat 1, Mat 2, Mat 3, Reformer 1, Reformer 2 and Reformer 3)
 • Anatomy Course
 • Personal practice sessions (20 Mat, 30 Reformer)
 • Observation hours (45 total)
 • Student teaching hours (125 total)
 • A final written and practical assessment
 • 
The Mat and Reformer certification is a total of 332 hours not including the anatomy course.

To become a Comprehensively certified instructor, you must complete the following:

• All in-studio courses (Movement Principles, Mat 1, Mat 2, Mat 3, Reformer 1, Reformer 2, Reformer 3, Apparatus 1, Apparatus 2, and Apparatus 3)
 • Anatomy Course
 • Personal practice sessions (20 Mat, 65 Reformer)
 • Observation hours (65 total)
 • Student teaching hours (220 total)
 • A final written and practical assessment
 • 
The Comprehensive certification is a total of 520 hours not including the anatomy course.

Once these steps are completed, you’ll be fully certified to teach Pilates using the Balanced Body® method.

Question 29

Do I have to take all the courses at once?

Accepted Answer

No, the program is designed to be modular, allowing you to take each course individually based on your schedule. You can pay for courses one at a time or enroll in the full program.

Question 30

How long does it take to complete the program?

Accepted Answer

The timeline varies depending on your pace, availability, and ability to complete practice and teaching hours. Some students complete their certification within several months, while others take longer depending on their schedule.

Question 31

What happens if I miss an in-studio training session?

Accepted Answer

Each module operates independently, meaning if you miss an in-studio training session, you will need to attend that module at another Balanced Body® Authorized Training Center, either in person or virtually, before completing the program.

Question 32

Can I complete my required observation hours at CORR?

Accepted Answer

Yes! You may complete your required observation hours at CORR by watching any of our certified instructors during their classes. You may also observe at other local studios or through online training videos. More details will be provided on the first in-studio training day.

Question 33

Where can I complete my required personal practice sessions?

Accepted Answer

You can complete your Mat and Reformer practice sessions at any Balanced Body® studio or fitness center, including CORR.

Question 34

Is there an additional fee for testing out?

Accepted Answer

Yes, there is a separate test-out fee that is not included in the course tuition. The fee ranges from $150–$200, payable at the time of testing.

Question 35

Can I take training at CORR and finish at another Balanced Body® location?

Accepted Answer

Yes! Balanced Body® courses are designed to be transferable, meaning you can complete part of your training at CORR and continue at any Balanced Body® Authorized Training Center worldwide and vice versa.

Question 36

Does completing the training guarantee me a teaching position at CORR?

Accepted Answer

No, completing the training does not guarantee employment at CORR. However, we do offer a student teaching program to help trainees gain experience and complete their required student teaching hours.

While we anticipate future hiring opportunities, being part of the student teaching program does not guarantee a job offer. If you are specifically interested in teaching at CORR, let us know so we can evaluate your teaching skills and fit for our team throughout the program.

Question 37

Do I have to be Balanced Body® Certified to teach at CORR?

Accepted Answer

No. While CORR does require all of their instructors to hold a minimum of a Mat and Reformer Certification, it does not have to be a Balanced Body® Certification. If you've completed your certification program through a different education provider, you may still apply for a teaching opportunity at CORR.

Question 38

What if I don’t want to teach? Can I still take the course?

Accepted Answer

Yes! While the course is heavily focused on teaching and instruction, you are welcome to enroll for personal knowledge and practice. However, you will still be required to demonstrate your ability to instruct and cue exercises as part of the coursework.

Question 39

How much does the training cost?

Accepted Answer

Each module is priced individually, allowing you to pay as you go or enroll in the full program over time. Tuition ranges from $500–$599 per module, depending on the course:
 • Movement Principles – $500
 • Mat 1, Mat 2, Mat 3 – $549 each
 • Reformer 1, Reformer 2, Reformer 3 – $599 each

In addition to tuition, each module includes a $50 Balanced Body® manual fee and a $10 streaming access fee. Tuition is due 24 hours prior to the first in-studio day of each module.

Please note: There is a separate test-out fee of $150–$200, payable at the time of testing and not included in module tuition, payable at the time of testing.

Balanced Body® recommends registering at least 10 business days before your course begins to ensure your hard copy manual arrives on time. If you register after that window, you will receive a digital version of the manual that can be used during training.

Question 40

How do I sign up for training?

Accepted Answer

Once registration is open, we will provide a registration link through the Balanced Body® site.(https://www.pilates.com/pilates-training-near-me/?data=eyJzZWFyY2hTZWxlY3RzU2VsZWN0ZWQiOnsiZWR1Y2F0b3IiOiJDb3JyIFBpbGF0ZXMifSwiZmlsdGVyQ29udHJvbHNTZWxlY3RlZCI6W10sInNvcnQiOiJkYXRlIiwiZGF0ZVN0YXJ0IjpudWxsLCJkYXRlRW5kIjpudWxsfQ==) If you are ready to commit, let us know so we can send the link as soon as it's available. If you’d like more information before deciding, feel free to reach out!

Manual Ordering Note: Balanced Body® recommends registering at least 10 business days before the start of a course to ensure your hard copy manual arrives on time. If you register late, you will receive a digital version that can be used during training.

Question 41

Where can I teach after completing my certification?

Accepted Answer

Balanced Body® is internationally recognized, so certification allows you to teach at:
 • Boutique Pilates studios
 • Major fitness centers
 • Private training settings
 • Your own independent practice

Question 42

What do I have to do to teach at CORR?

Accepted Answer

At CORR, we require all of our instructors to have  minimum of a Mat and Reformer Certification. You don't have to go through the Balanced Body® certification program that we offer at CORR as long as you hold a certification either from Balanced Body® or another education provider.

If you already earned your certification, you will still be required to go through CORR training and pass a test out executing our methods before being offered employment.

If you currently hold a certification and are interested in a teaching opportunity, please contact the studio to arrange an audition and to begin the CORR training process.

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